Privacy Policy

1. Purposes of use

The clinic uses patients’ personal information for the following purposes.

To provide medical care

• Providing your medical care at the clinic, including examinations, tests and treatment
• Coordinating with other hospitals, clinics, pharmacies, home-visit nursing stations and care providers
• Responding to inquiries from other medical institutions
• Asking outside doctors for their opinion or advice on your care
• Outsourcing work such as laboratory testing
• Explaining your condition to your family or others close to you

For billing and administration

• Payment and health insurance administration at the clinic
• Submitting insurance claims to the review and payment organizations
• Responding to inquiries from review and payment organizations and insurers
• Claims to, and inquiries from, government agencies about publicly funded medical care

For running the clinic

• Accounting, and reporting of medical incidents
• Improving our services and maintaining and improving our operations
• Case reviews within the clinic to improve the quality of care

Other purposes

• Reporting health checkup results to the company or organization that commissioned the checkup
• Consulting with or reporting to professional bodies and insurers about medical liability insurance
• Providing information to external auditors
• Notifications to government agencies required by law

My Number Card as health insurance card

The clinic uses online eligibility confirmation. If you use your My Number Card as your health insurance card, we obtain your past medication and health checkup information with your consent and use it in your care.

If you do not agree to any of the sharing with other medical institutions described above, please tell the reception desk. If you do not tell us, we will assume you agree. You may withdraw or change your request at any time.

2. Sharing with third parties

Except in the cases below, the clinic does not provide personal information to third parties without your consent.

• Sharing within the purposes in section 1, such as coordinating with other medical institutions (unless you have told us you do not agree)
• When required by law
• When necessary to protect a person’s life, body or property and it is difficult to obtain your consent
• When especially necessary to improve public health and it is difficult to obtain your consent
• When we need to cooperate with a national or local government body carrying out duties set by law

3. Outsourcing

The clinic may outsource some work, such as laboratory testing, part of health insurance administration, and the operation and maintenance of information systems such as electronic medical records. We choose contractors that handle personal information properly and supervise them through contracts and other means.

4. Security measures

To prevent leaks, loss or damage of personal information, the clinic:

• has appointed a person responsible for personal information and set rules for handling it;
• requires staff to keep information confidential and trains them in handling personal information;
• controls access to areas where medical records are kept and guards documents and equipment against theft or loss;
• restricts access to electronic medical records and other systems and protects them against unauthorized access.

5. Requests for disclosure

You (or your legal representative) may ask the clinic to disclose, correct, add to, delete, stop using, or stop sharing the personal information we hold about you, including your medical records. Please ask at the reception desk. We will confirm your identity and respond in accordance with the law.

• A fee may be charged for disclosure, such as providing copies of medical records.
• In some cases set by law we may be unable to meet your request. If so, we will explain why.

6. Contact

For questions, consultations or complaints about how we handle personal information, please contact:

7. About this website

Information collected on this site

• This site has no contact forms or user registration and does not collect your name or contact details.
• We do not use analytics tools (such as Google Analytics) or advertising cookies.
• Your “Larger text” setting is saved only in your own browser and is not sent to the clinic.
• This site is delivered through Cloudflare. For secure delivery, Cloudflare may process connection records such as your IP address.

External services

• Online booking uses an external booking service (DigiKar Smart). The information you enter is used for your appointment at the clinic and is managed under that service operator’s terms.
• The map on the Access page is provided by Google Maps. Google may collect information about your visit when the map is displayed (Google Privacy Policy).

8. Using this site

• We aim to keep the information on this site accurate, but consultation hours and closures may change. Please call to confirm the latest information.
• Information on this site is general guidance. For symptoms or treatment, please see a doctor.
• Copyright in the text and images on this site belongs to Medical Corporation Ichiguukai. Please do not reproduce them without permission.
• The clinic is not responsible for the content of external sites linked from this site.

9. Changes to this policy

We may revise this policy, for example when laws change. Any changes will be posted on this page.

This English page is a translation. If it differs from the Japanese version, the Japanese version applies.

Established October 2026